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隐私政策Privacy Policy

最后更新:2026 年 10 月 31 日Last updated: October 31, 2026

本隐私政策说明欧环游(EULoops,网站 euloops.com)如何收集、使用和保护你的个人信息。欧环游是 Moreahead USA LLC(Fremont, California)的旅行品牌,下文的「我们」即指 Moreahead USA LLC。

1. 我们收集哪些信息

  • 你主动提供的信息:你通过电话、电子邮件、微信等方式咨询或预订时提供的姓名、联系方式、出行日期与人数、房型偏好,以及办理预订所需的出行人信息(如护照姓名、出生日期)。
  • 浏览网站时自动产生的信息:访问的页面、来源网站、设备与浏览器类型、大致所在地区等使用数据,通过 Cookie 及类似技术收集,用于网站统计和衡量广告效果。
  • 保存在你浏览器里的设置:例如你选择的网站语言,只保存在你自己的浏览器中,我们收不到。

2. 我们如何使用这些信息

  • 回复你的咨询,提供报价,确认班期与房型;
  • 办理预订和收款,并把完成行程所必需的信息提供给相关服务方;
  • 在行程前后与你联系,例如出团通知、行程变更;
  • 统计网站访问情况、改进网站内容,以及衡量我们在线广告的效果;
  • 履行法律、税务与会计义务。

3. Cookie 与第三方服务

网站使用或可能使用以下第三方服务,它们可能在你的浏览器中设置 Cookie,或获取你的 IP 地址:

  • Google Analytics(网站访问统计)与 Google Ads(广告效果衡量)。你可以在 Google 广告设置中管理个性化广告,或安装 Google Analytics 停用插件。
  • 地图服务(OpenStreetMap、Geoapify 等):显示线路地图时会从这些服务加载地图图块。

如果你从欧洲经济区、英国或瑞士访问本网站,我们会先询问你是否同意。在你点击“接受”之前,Google Analytics 和 Google Ads 不会写入统计或广告 Cookie,但 Google 仍可能收到不含 Cookie 的基础信息(例如 IP 地址和页面访问)。点击“拒绝”不影响浏览网站。你可以随时更改 Cookie 设置。

你也可以在浏览器设置中拒绝或删除 Cookie,网站的主要内容不受影响。

4. 我们与谁共享信息

我们不会出售你的个人信息。只有在完成你预订的行程所必需时,才会把相关信息提供给线路运营方(例如环线产品的运营方 Trip2EU)、地接社、酒店、交通及景点等服务提供方,以及协助我们收款和经营的服务商;法律要求时,我们也会依法提供。

5. 信息保存

我们只在提供服务及履行法律、税务、会计义务所需的期限内保存你的信息,之后会删除或作匿名化处理。

6. 信息安全

我们采取合理的管理和技术措施保护你的信息,但任何互联网传输或存储都无法保证绝对安全。

7. 你的权利

你可以随时联系我们,查阅、更正或删除我们持有的你的个人信息,或要求我们不再以营销为目的联系你。加州居民依据加州隐私法律享有的权利,我们会依法处理,并且不会因你行使这些权利而区别对待你。

8. 儿童

本网站不面向 13 岁以下儿童。儿童出行所需的信息应由其父母或监护人提供。

9. 政策更新

我们可能不时更新本政策,更新后的版本会发布在本页,并注明更新日期。

10. 联系我们

Moreahead USA LLC(欧环游 EULoops)· Fremont, California
电子邮件:info@euloops.com · 电话:+1 510-396-3061

This Privacy Policy explains how EULoops (euloops.com) collects, uses and protects your personal information. EULoops is a travel brand of Moreahead USA LLC (Fremont, California); "we" and "us" below refer to Moreahead USA LLC.

1. Information we collect

  • Information you give us: your name, contact details, travel dates, party size and room preferences when you contact us or book by phone, email, WeChat or otherwise, plus traveler details needed for a booking (such as passport name and date of birth).
  • Information collected automatically: usage data such as pages visited, referring site, device and browser type and approximate region, collected through cookies and similar technologies for site analytics and ad measurement.
  • Settings stored in your browser: for example your chosen site language, which stays in your own browser and is not sent to us.

2. How we use it

  • To answer your inquiries, prepare quotes and confirm dates and rooms;
  • To process bookings and payments, and pass the information needed to deliver your trip to the relevant service providers;
  • To contact you before and after your trip, such as departure notices or itinerary changes;
  • To understand how the site is used, improve it and measure the performance of our online advertising;
  • To meet legal, tax and accounting obligations.

3. Cookies and third-party services

The site uses or may use the following third-party services, which may set cookies in your browser or receive your IP address:

  • Google Analytics (site analytics) and Google Ads (ad measurement). You can manage personalized ads in Google Ad Settings or install the Google Analytics opt-out add-on.
  • Map services (OpenStreetMap, Geoapify and others), which supply the map tiles on route maps.

If you visit from the European Economic Area, the UK or Switzerland, we ask for your consent first. Until you click "Accept", Google Analytics and Google Ads do not set analytics or advertising cookies, although Google may still receive basic cookieless information (such as your IP address and page visits). Clicking "Decline" does not affect your browsing. You can change your cookie settings at any time.

You can also block or delete cookies in your browser settings; the main content of the site will still work.

4. Who we share it with

We do not sell your personal information. We share it only as needed to deliver the trip you booked: with tour operators (for example Trip2EU, which operates the loop tours), local partners, hotels, transport and attraction providers, and with service providers who help us take payments and run our business. We will also disclose information where the law requires it.

5. Retention

We keep your information only as long as needed to provide our services and meet legal, tax and accounting obligations, then delete or anonymize it.

6. Security

We use reasonable administrative and technical safeguards, but no transmission or storage over the internet can be guaranteed to be completely secure.

7. Your rights

You may contact us at any time to access, correct or delete the personal information we hold about you, or to ask us to stop contacting you for marketing. We will handle requests from California residents under California privacy law and will not discriminate against you for exercising these rights.

8. Children

This site is not directed to children under 13. Information needed for a child's travel should be provided by a parent or guardian.

9. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with its revision date.

10. Contact us

Moreahead USA LLC (EULoops) · Fremont, California
Email: info@euloops.com · Phone: +1 510-396-3061

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